Please allow 10-14 working days for pre-order item to dispatch. (I'll do my best to dispatch them earlier) International parcel usually takes 1-2 weeks, 1 week for European customers and 1-3 days for UK customers. (Some international area may need even longer time to receive a parcel)
Use tracking service is recommended to allow locating your parcel when you have any considered about it.
Please keep in mind that cancel term is restricted to Pre-order items because of the limited amount opened. If you want to return a Pre-order item just send it back to us, a refund will be made after the reception of your returned item.